The Visible Authority | Building the high-performing consultancy

Most consultancy owners find themselves entrenched in the day-to-day execution of projects and operate in an 'ad hoc' way, often focused on addressing immediate issues without sufficiently considering their consultancy firm's conscious, long-term design.

On the other hand, high-performing consultancies are intentionally crafted rather than spontaneously occurring. Their foundations are purposefully designed, and their operational framework reinforces their strategic choices.

You can’t win anymore these days with an ‘ad hoc’ approach, going with the everyday firefighting and improvisation.

1

A crystal clear value proposition that is issue-led (specific problem focus)
2

Specific to a well-defined audience (the ideal client)
3

The value proposition is outcome-based (explains achievable results)
4

Delivered with a repeatable signature methodology, backed by data & research
5

Rooted in educating and expertise-sharing

Consultancy owners, entrenched in day-2-day project execution, call us when they hit a revenue or profit ceiling, struggle to scale, and need a trusted advisor to challenge current assumptions and operational frameworks.

These owner-led consultancies typically suffer from one or more of these 11 challenges

Unclear positioning: Struggling to define their target audience and address specific pain points
Limited thought leadership: Difficulty establishing themselves as leading thinkers with a bold perspective
Lack of focused expertise: Striving to develop and communicate a specific, expertise-led service offering
Misaligned co-owners: Struggling to unify a cohesive growth and business strategy vision
Inconsistent new client acquisition: Experiencing difficulties attracting new clients predictably, resorting to chasing instead
Inadequate existing client development and retention: Failing to methodically engineer service expansion for existing clients
Stagnant scaling: Struggling to develop innovative service offerings, programs and delivery methods, avoiding linear headcount increase
Inefficient pipeline management: Lacking disciplined and reliable forecasting and pipeline management processes
Weak infrastructure: Insufficient sales and project management systems in place, limiting overall productivity and efficiencies
Inadequate financial performance measurement: Struggling to monitor core high-performance indicators consistently
Difficulty retaining key talent: Experiencing challenges in keeping essential team members engaged and committed

Working with Luk as our consultancy performance advisor was a game-changer for us. Initially, the idea of cutting 14% of our revenue and narrowing down our services was daunting, but Luk eliminated our fear to narrow down and inspired us to re-commit to our core strengths. The results after 18 months speak for themselves: a 16% profit increase and recognition from our clients as the go-to experts in our field. Thanks to Luk, we’ve improved our financial performance and established a better quality of life for our team, proving that focusing on what truly matters leads to real financial outcomes.

R.L.
Co-owner of a boutique high-performance consultancy (see case study).